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Social Services

Do you need someone to talk to?
Book by PhoneBook by Email

Meet with Our Social Worker


Needs assessments

Resource referalls


Simple translation

A friendly person to talk to

Free bus passes

If you’re looking for discounted or low-cost bus passes, we’ve got a deal for you! We have free one-ride bus passes we can offer to patrons who need them. If you’re in need of this bus ride assistance resource, you will need to 1. have a meeting with our social worker 2. show proof of the reason you need the bus pass (for example, a screenshot of a doctor’s appointment or an email to schedule a job interview).

We can help you access services related to housing, legal help, employment, education, crisis supports, sexual assault, domestic violence, mental health, addiction, youth, applying for benefits and anything else you might need. All of these services are available to the public for free.


Location: In-person, Zoom or phone


  • Mondays, Tuesdays, Thursdays and Fridays 9 a.m. to 4:30 p.m.
  • Wednesdays 12:30 to 7:30 p.m.

How to book:


Sensory Space

This is a private, quiet self-care room full of stim toys and sensory installations like bubble tanks, scent diffusers, tactile wall toys, sensory lights, and more. Also includes a privacy screen and chair for nursing parents. Now available for booking.


Who can use the sensory space?

Anyone! The sensory installations have proven benefits for autistic people; people with PTSD, ADHD, dementia and other neurodivergences; children; and anyone experiencing stress or overwhelm.

Library Social Worker

A photo of a library staff member: Social Worker Ashley Cedeño, a Latinx woman with straight black hair past her shoulders.

Ashley Cedeño, MSW 

Speaks English & Spanish

(262) 321-9458

[email protected]

Why social work?

For several years, we have observed a shift in the needs of community members as requests for services around homelessness, addiction, mental illness, domestic violence and other issues increased.

We piloted our social services in late 2019. The need for social workers’ presence in the library was evident from the volume of requests for referrals and direct counseling. Since then, we’ve transitioned from hosting social work interns to bringing our own social worker on staff to better meet the community’s needs.


Learn more:

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