Aug 182014

Click here to take our survey.

From August 15, 2014 to August 31, 2014 the Racine Public Library will be conducting an online survey to collect information about how our patrons use public technology resources and services. This information will help the library evaluate our current services to enable better outcomes and to communicate the value of public access technology with library stakeholders. The Impact Survey collects data across the following domains: general use of library and online resources, education, employment, entrepreneurship, health & wellness, eGovernment, civic engagement, eCommerce, and social inclusion.
The survey takes 10-15 minutes to complete, is completely anonymous, and is available in English and Spanish. A full list of the survey questions can be found at

The Impact Survey is the result of a successful research initiative from the University of Washington with support from the Bill & Melinda Gates Foundation. In 2009, the University of Washington Information School conducted Opportunity for All: How the American Public Benefits from Internet Access at U.S. Libraries, which was the first large-scale investigation of the ways U.S. library patrons use computers and the Internet at public libraries, why they use it, and how it impacts their lives. The study included a national online survey that yielded over 45,000 responses and four library case studies. It also piloted a local library survey for individual communities.

Because the patron survey was such a success, the University of Washington Information School has extended the benefits of the Opportunity for All web survey by making the tested and validated survey available to all U.S. public libraries. Now public libraries can conduct their own Impact Survey at their library at any time.
Our patrons will access the online survey through buttons on our public access computer workstations and library website. To learn more about the research behind the survey, the logistics of running the survey, and what the patron experience is like, please visit or contact the survey coordinator at or (206) 543-4324.