Tips for Getting What You Want at the Mobile Library Mobile Library Out of Service

The Racine Public Library's Mobile Library will be out of service for a portion of the day on Wednesday, October 15, 2008. Depending on the length of time it takes to make repairs, the Mobile Library may resume service for stops scheduled later in the day. Patrons who normally use the Mobile Library are advised to call the Adult Services Department, 262-636-9217, for an update before planning a visit to the Mobile Library.

Materials due at the Mobile Library while it is out of service will be renewed, and fines will not be charged.

What if the Mobile Library doesn't have the materials I want?
Call Adult Services or Youth Services at the Main Library to have material brought to your Mobile Library stop.

Plan ahead—for stops on Monday - Friday, you need to contact the Main Library no later than 9:30 am for delivery the same day.

For the Saturday stops, you need to call by 5:30 on Thursday, since the Mobile Library does not stop at Main on Saturday mornings, and Main is closed Friday morning.

How do I obtain materials that are checked out?
If all copies of the material you want are checked out, we recommend that you place a “hold.” This will prevent renewals on the item until your hold has been filled. When a copy is available, we will hold it for you, and notify you that it is available.

You may also place a hold if Racine’s copies are unavailable, but a copy is available at another SHARE library. The material will be delivered to the Mobile Library, and you will be notified when it has arrived.

How do I place holds?
Use a Public Access Computers (PAC) when you are in the library. You will need your library barcode and PIN.

Use the Library’s web-based catalog if you are not in the library. You will need your library barcode and PIN. Read instructions for placing holds, or link to the catalog. 

Talk to a staff member at the circulation desk (636-9241), at Adult Services reference desk (636-9217) or the Youth Services reference desk (636-9245). You will need your library barcode.

How do I know when my hold items are available?
The fastest notification method is email. If you have an email account you check regularly, add your email address to your patron record. Read instructions on adding your email address to your patron account, or link to the catalog. You will need your library barcode and PIN to do this.

Telephone notification is the next fastest notification method. We need your current phone number, including area code, for telephone notification to work. Please contact the circulation desk at 636-9241 to update your patron record.

Or, you may use the “change of address” form under your account in the SHARE catalog. (Scroll down to the “phone” box. Enter your complete, 10-digit phone number, and click on the “send” button.) You will need your library barcode and PIN to do this.

What if I can’t find the materials I want in the library’s catalog?
If the material you want is not listed in the library’s catalog, call Adult Services (636-9217), Youth Services (636-9245), or send an email via the Ask A Librarian page.

If the item meets our collection development guidelines, we will be happy to purchase it. A request for purchase places a hold on the item for you, and you will be notified when it is available.

If the item is not suitable for our collection, or is not available for purchase, we will be happy to try to borrow it for you from another library via interlibrary loan. You may pick up interlibrary loan materials at the Mobile Library. Just let us know that is where you want to get them at the time we take your request.